Your privacy and data security are our top priorities
Last Updated: October 20, 2025
Welcome to KWPROD's Privacy Policy. This policy describes how we collect, use, and protect your personal information when you use our platform. We are committed to transparency and protecting your privacy. By using KWPROD, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us, including: personal information (name, email, country), payment information (processed securely through third-party providers), DJ name and professional details, purchase history and download records, and account preferences. We also automatically collect certain information about your device and how you interact with our Platform, including IP address, browser type, operating system, referring URLs, and pages viewed.
We use the information we collect to: process transactions and send purchase confirmations, provide customer support and respond to inquiries, send important updates about your account and purchases, detect and prevent fraud and security threats, analyze platform usage to improve our services, personalize your experience and recommend relevant tracks, and comply with legal obligations and enforce our terms.
We do not sell your personal information to third parties. We may share your information with: payment processors (PayPal, K-Net, credit card processors), cloud storage providers for secure data storage, analytics services to understand platform usage, legal authorities when required by law, and service providers who assist in platform operations (under strict confidentiality agreements).
We implement industry-standard security measures to protect your personal information, including: 256-bit SSL encryption for all data transmissions, secure payment processing through PCI-DSS compliant providers, encrypted storage of sensitive data, regular security audits and vulnerability assessments, and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet is 100% secure.
We use cookies and similar technologies to: maintain your login session, remember your preferences and settings, analyze platform traffic and user behavior, personalize content and recommendations, and improve platform performance. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
You have the right to: access the personal information we hold about you, correct inaccurate or incomplete information, request deletion of your personal information (subject to legal obligations), opt-out of marketing communications, withdraw consent for data processing where applicable, and export your data in a portable format. Your DJ Name cannot be changed once set, as stated in our Terms of Service.
We retain your personal information for as long as necessary to: maintain your account and provide services, comply with legal obligations and resolve disputes, enforce our Terms of Service, and maintain business records. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
KWPROD operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
We may send you: transactional emails (purchase confirmations, download links), account notifications (security alerts, policy updates), and promotional emails (new releases, special offers). You can unsubscribe from promotional emails at any time using the link in each email. Transactional and account-related emails cannot be disabled as they are essential to the service.
KWPROD is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information immediately. If you believe a child has provided us with personal information, please contact us at privacy@kwprod.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Platform and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring your rights are protected and honored.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.